POLICIES

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Policies 2017-07-10T17:10:55+00:00

HEALTH & SAFETY

Health & Safety is of paramount importance to Rosslee Construction and the Company always stirves to ensure that the health and Safety of our staff, employees, the public and fellow contractors is top priority.

Members of BSG (Building Safety Group)

The Safe Contractor scheme provides a health and safety audit service for contractors – reassuring their clients that health and safety is being handled correctly and sufficiently on all  their sites.

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ISO14001 – ENVIRONMENTAL STANDARDS SINCE 2014

Rosslee Construction recognises that it has a duty of care, to protect and safeguard the environment. In order to meet this duty the Company seeks to – Reduce, where practicable, the environmental effect of its activities to minimise the potential for pollution, minimise waste production and ensure the efficient use of resources;

Comply with all current environmental legislation and seek to meet future legislative provisions;

Rosslee Construction looks to promote envirionmental efficiency:

  • Integrate environmental issues into all aspects of decision making processes within the company

  • Address environmental issues within normal operating procedures;

  • Develop and implement energy response procedures to minimise the environmental impact of incidents

  • Promote environmental awareness and responsibility among employees and others.

  • Ensure continuous improvement in environmental performance by monitoring our achievements and continually seeking to improve on these

EQUALITY & DIVERSITY

Rosslee Construction based in Lancashire strives for high standards both as an employer and as a provider of services. In so doing, it recognises the need for encouraging diversity and wholeheartedly supports a policy of equal opportunities in all areas of work and responsibilities.

Our policy provides guidance to enable all who work with or for Rosslee Construction to comply with anti-discrimination legislation.  The policy also addresses anti-discrimination issues involving areas that currently fall outside any legislation.

Rosslee Construction continually endeavours to create environments free from harassment and discrimination and to maximise the use of resources in the best interests of staff, volunteers and our customers.

Rosslee Construction will regularly review the implementation of its Equality and Diversity Policy and strategy.

BE FAIR FRAMEWORK

Rosslee Construction is an Accredited Be Fair Company and support the CITB Be Fair Framework and are working towards a fairer, more inclusive and respectful industry.

The principles of this standard are Fairness, Inclusion and Respect (FIR)

Fairness – is about treating everyone equally, without bias or injustice, whilst understanding that at times this may mean some people require extra support.

Inclusion – is about allowing people to be themselves, valuing difference and letting them know that their contribution is valued, regardless of who they are and what their background is.  It’s about developing an environment where no-one feels left out.

Respect – is ensuring your behaviour towards teams, colleagues, clients or contacts is appropriate and does not cause offence.  It’s about treating people how they would expect to be treated and maintaining an environment where individual differences are respected.

EQUALITY AND DIVERSITY POLICY

ISO9001 QUALITY STANDARD SINCE 2011

Rosslee Construction strives to exceed the expectations of our customers by actively and continuously looking to improve on its processes and services since August 2011.

TRAINING & DEVELOPMENT

Rosslee Construction prides itself on its Training and Development and ensures that all our operatives are fully trained to enable them to carry our their trades in the safest most efficient way possible.

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CORPORATE SOCIAL RESPONSIBILITY & SUSTAINABILITY POLICY

PROCUREMENT POLICY

CUSTOMER CARE

Rosslee Construction is always striving to achieve best practice in all its contracts.  The focus on quality of workmanship and overall service improves the day to day operations and best practice for customers.

When carrying out works Rosslee are always ready to listen to the customer should they not be happy with any aspect or require something to be done differently Rosslee will always try to agree a mutually acceptable alternative.  The main focus is on the customer and their complete satisfaction.

To enhance our policy we strive to deliver the following:

  • Ensure that customers are informed at all stages by effective communication

  • Ensure that all employees and sub-contractors are experienced in working in occupied premises and treat the premises as if it was their own home

  • Ensure that a get it right first time culture is engendered into the staff aiming for zero defects at all times

  • Ensure that a quality product is delivered within budget

  • Ensure that dates and target times are achievable and ensure that customers are not inconvenienced longer than necessary

  • Be considerate to the neighbourhood whilst working on the premises

  • Deliver the contract safely in accordance with our Health & Safety Policy, Risk Assessments and Method Statements

  • We ensure that all customers are informed of all procedures ascertaining that these are suitable to all involved regardless of age, language, disability, race and religion

  • When the works are completed Rosslee will ensure that the customer is completely satisfied with the quality of the workmanship.

BRIBERY ACT

Rosslee Construction will conduct all aspects of its business in an honest and ethical manner at all times.